An analysis of success and failure factors for ERP systems by BooYoung Chung, University of Maryland, College Park. Civil

By BooYoung Chung, University of Maryland, College Park. Civil Engineering

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Project Catalog - Sourcing - Project Contracts - Project Management - Project Collaboration - Adv. Project Catalog - CADView-3D - Project Management - Project Collaboration - Financials - iReceivables - Project Costing - Project Billing Customer Data Mgmt. - Customer Data Hub - Customer Data Spoke - Cust. Data Librarian Performance Management Resource Management - Project Resource Mgmt. - iProcurement - Purchasing - Service Procurement - iSupplier Portal Cost Management - Project Costing - Time & Labor - Payroll - Advanced Benefits - Financials - Project Billing HR Management - Human Resources - Self-Service HR Facilities Maintenance - Enterprise Asset Mgmt.

3 Major Vendors 1) SAP The first company which introduced a functional enterprise system was SAP AG, headquartered in Walldorf, Germany. Five software engineers at IBM in Germany had the idea for a cross-functional information system. However, the idea was rejected by IBM, so the engineers founded their own company in 1972. R/2, SAP’s earliest integrated system, ran on mainframes. R/3, the next version of the system, was a client/server system introduced in 1992. mySAP ERP, the successor to SAP R/3, is the first serviceoriented business application on the market based on SAP NetWeaver, an open integration platform that allows new applications to be developed.

S. and has grown through mergers and acquisitions, so the company needed standard business processes and an ERP system that could integrate their old business units with the newly acquired divisions. SAP provided consulting and their software packages to implement the company’s ERP system at the cost of $65 million. However, this project was eventually abandoned because of the rigid standardized processes insisted upon by SAP. Most ERP benefits are obtained by standardized processes, but the company needed mass customization because their buyers usually want to change an average of 30-40 options in home design.

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